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Analytical
Flexibility
Defines
or identifies problems & appropriate solutions; systematically
acquires new knowledge; monitors the innovational performance of the
firm
Inventive Flexibility
Produces
new products and processes; allows firm to operate in areas where no
codified precedence exists; typically involves lateral thinking
Operational Flexibility
Transforms
ideas into action; agent of change; helps organization to adapt to
environments; efficiency oriented
Communicative
Flexibility
Exchanges ideas; persuades; convinces
others of value of new ideas
Ethical
Flexibility
Thinks about ethical issues; discriminates between right and
wrong; judges short-term incentives versus long-term principles
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